Episode 70: I Apologise For How I Apologise

How to apologise effectively

Ever been on the receiving end of a hollow or what you felt was an insincere apology? There is a way to apologise effectively and then there are plenty of ways to deliver an apology that can lead to more disconnection and frustration.

The ability to deliver an apology that works can leave the receiver feeling acknowledged and validated. Who wouldn't want that?

This episode looks at what to do to deliver an apology that works and also what doesn't work. Genuine apologies lead to repair and this leads to us feeling safe in our relationships both in the workplace and at home!

Episode 53: Working With Narcs

How to respond to narcissistic behaviour in the workplace

Working with Narcissists can be a bewildering and painful experience. Narcissism is a spectrum and dealing with those that demonstrate consistent adaptive disfunction can really make your work life extremely challenging.

Through understanding a little more about Narcs (Narcissists) and what patterns they often display allows you to form a strategy to respond rather than react. Often not getting hooked into their game, managing your own emotional responses to them and having a sense of humour become really powerful!

Episode 53 offers insights into what to look for and how to best respond when confronted with extreme narcissistic behaviour in the workplace.

Episode 30: Toxic Behaviour at Work

Types of toxic behaviour that play out in workplaces

Dysfunctional behaviour in the workplace can have such a detrimental effect on the culture of a workplace, the sense of psychological safety of staff and ultimately the productivity of the business.

In Episode 30 we explore some of the types of toxic behaviour that play out in workplaces. Through having knowledge and being able to identify exactly what is going on we are able to employ effective remedies.

To be in an environment where bullying, belittling and criticism are the norm can be so deflating to a person and really affect quality of life!

Just because certain behaviours are common doesn't make them functional or in the best interest of the business and the individuals within the business.

Two resources drawn from for this Episode are: Running On Empty by Jonice Webb and Taming Toxic People by David Gillespie. Both books are great reads!

Episode 27: Workplace Skills of the Future

How to stay ahead of the trends

This episode focuses on some of the elements that will be essential for ongoing success in business. These elements are equally valid whether you own the business or work in one.

This episode has been inspired by my experiences in many workplace cultures over many industries. It is also inspired by an article by Liz Burke on News.com.au entitled: Millennials vs Machine. Skills Young Australians Need To Compete With Automation.

Developing your soft skills so to speak such as enhancing communication skills and understanding the differences in people are relevant skills not just for those starting out but for anyone looking to remain practical and relevant in business going forward!

More and more companies are starting to look for and value soft skills, best to know how to stay ahead of the trends.