Episode 70: I Apologise For How I Apologise

How to apologise effectively

Ever been on the receiving end of a hollow or what you felt was an insincere apology? There is a way to apologise effectively and then there are plenty of ways to deliver an apology that can lead to more disconnection and frustration.

The ability to deliver an apology that works can leave the receiver feeling acknowledged and validated. Who wouldn't want that?

This episode looks at what to do to deliver an apology that works and also what doesn't work. Genuine apologies lead to repair and this leads to us feeling safe in our relationships both in the workplace and at home!

Episode 30: Toxic Behaviour at Work

Types of toxic behaviour that play out in workplaces

Dysfunctional behaviour in the workplace can have such a detrimental effect on the culture of a workplace, the sense of psychological safety of staff and ultimately the productivity of the business.

In Episode 30 we explore some of the types of toxic behaviour that play out in workplaces. Through having knowledge and being able to identify exactly what is going on we are able to employ effective remedies.

To be in an environment where bullying, belittling and criticism are the norm can be so deflating to a person and really affect quality of life!

Just because certain behaviours are common doesn't make them functional or in the best interest of the business and the individuals within the business.

Two resources drawn from for this Episode are: Running On Empty by Jonice Webb and Taming Toxic People by David Gillespie. Both books are great reads!